We think the admin should sit with the software
An Australian company in its eighth year, building field service operations software for operators whose work is complex, high volume and expensive to get wrong.
Our mission
To take the admin out of field work, so the job ends when the work does.
The complexity belongs in the system
Someone has to absorb the fact that six kinds of job have six kinds of paperwork, and that each client wants it their way. It should be software that holds that, not a person on their laptop at nine at night.
The person doing the work shouldn’t be doing data entry
If a form is well built the tech follows their nose, and the admin comes out as a by-product of the job rather than a second job after it.
Simple on the surface, serious underneath
Your operation is complicated. What your crew touches should not be. The hard part is ours to hold.
A lot of the guys here are not computer literate, 50 year old guys, they even call themselves ‘Dinosaurs’. Emvisage is easy to use and they were quite surprised how they could get it. The guy who is doing the inspection said a job that was taking him 20 minutes can now be done in 5….I can’t imagine life without it.
Michael Wyse
Operations Manager, PAVE WA
Operations Manager, PAVE WA